In case you are not thrilled with your purchase, we allow exchanges within 30 days from the time of purchase. You can visit any Strandbags store near you, and they will be able to assist you. Please see our store locator to find stores in your area.
If you wish to exchange an item you have purchased online, please visit one of our stores within 30 days of the time of purchase, and they will be able to assist you. You can locate your nearest Strandbags store by clicking here. Please note we canno
If you wish to exchange an item you have purchased in store, please visit one of our stores within 30 days from the time of purchase, and the staff will be able to assist you. You can locate your nearest Strandbags store by clicking here. Please note
In case you have other reasons or problems with your purchase, other than a change of mind, please reach out to us at 1800 773 777 or [email protected].
If you are not completely satisfied with your purchase, you can return the items within 30 days of receipt by visiting a Strandbags store or via Australia Post. You must have proof of purchase and the credit card used to make the purchase (if you pai
Items purchased from our online store can be returned to any of our stores within 30 days of receipt. You must have proof of purchase and the credit card used to make the online purchase (if you paid via credit card) when returning the goods. Refunds
If you find that your purchased items are faulty, please visit a Strandbags store with the item(s) and proof of purchase. Our staff will assess the issue and determine the appropriate resolution. To locate your nearest Strandbags store, please click