In case you are not in love with what you have purchased, we allow exchanges done in store, within 30 days from the time of purchase. You can visit a Strandbags store near you, and they will be able to assist you. Here is our store locator to help yo
If you wish to exchange an item you have purchased online, please visit one of our stores within 30 days of the time of purchase, and they will be able to assist you. You can locate your nearest Strandbags store by clicking here. Please note we canno
If you wish to exchange an item you have purchased in store, please visit one of our stores within 30 days from the time of purchase, and the staff will be able to assist you. You can locate your nearest Strandbags store by clicking here. Please note
Strand Extended Returns Policy. To ensure our customers are wrapping Joy this festive season, we will offer an Extended Returns period. All customers who make a purchase between 18th November and 29th December will be eligible to exchange or return t
If you are not completely satisfied with your purchase, you can return the items within 30 days of receipt by visiting a Strandbags store or via Australia Post. You must have proof of purchase and the credit card used to make the purchase (if you pai
Items purchased from our online store can be returned to any of our stores within 30 days of receipt. You must have proof of purchase and the credit card used to make the online purchase (if you paid via credit card) when returning the goods. Refunds
If your items purchased are faulty, please bring the item(s) along with proof of purchase, to a Strandbags store where the staff will be able to assess the fault and find a suitable form of redress. You can find your nearest Strandbags store by click