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What is your exchange policy?Updated a year ago

In case you are not in love with what you have purchased, we allow exchanges done in store, within 30 days from the time of purchase. You can visit a Strandbags store near you, and they will be able to assist you. Here is our store locator to help you find stores near your area. Unfortunately, we do not allow exchanges done via Australia Post or without proof of purchase.

Products purchased at Strandbags Factory Outlet Stores may only be returned to Strandbags Factory Outlet Stores for refund or exchange.

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