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What if the item is faulty?Updated a year ago

If your items purchased are faulty, please bring the item(s) along with proof of purchase, to a Strandbags store where the staff will be able to assess the fault and find a suitable form of redress. You can find your nearest Strandbags store by clicking here.

Products purchased at Strandbags Factory Outlet Stores may only be returned to Strandbags Factory Outlet Stores for refund or exchange. 

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