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How do I exchange if I purchased online?Updated a year ago

If you wish to exchange an item you have purchased online, please visit one of our stores within 30 days of the time of purchase, and they will be able to assist you. You can locate your nearest Strandbags store by clicking here. Please note we cannot facilitate an exchange when returning via post or without a proof of purchase. 

Products purchased at Strandbags Factory Outlet Stores may only be returned to Strandbags Factory Outlet Stores for refund or exchange.

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