We are more than happy to provide you with your receipt. If you are a Strand+ Loyalty member, please confirm the email linked to your account and the item that you require your receipt for and we can search your account to locate this for you. Altern
If you wish to update your email address, please create a new account with the desired email address. Once you have done so, please inform us of both the old and new account details, and we will gladly merge the two accounts for you. This will ensure
If you would like to receive benefits from the Strand+ Loyalty program but don't want to receive as many promotional emails, please login to your account through our website, head to the Account page, and click "View Email Preferences" in the My Acco
To check stock levels in your local store, visit the page of the product you want and enter your postcode in the search bar under the "Delivery & Collection Options" tab. You will see an estimate of delivery times and costs, as well as current approx
Please email us at [email protected] outlining the nature of the complaint, and we will ensure this feedback reaches the necessary parties. Your insights will serve as a crucial guide as we strive to uphold our brand standards and values
You can read about our current promotions and their terms here.
If you find that your purchased items are faulty, please visit a Strandbags store with the item(s) and proof of purchase. Our staff will assess the issue and determine the appropriate resolution. To locate your nearest Strandbags store, please click
Please see a link to our career opportunities page here: Join Team Strand!
Unfortunately with limited storage space in our stores and low customer demand, the business has decided to move away from offering laybys. We understand that the removal of laybys from our stores has been disappointing for some of our customers and
Here at Strand, we have an auto reply system which filters through our emails in an attempt to help customers efficiently. These emails have this sentence at the bottom: 'This is an automated message. If it does not answer your question, reply to thi