When will I receive my loyalty voucher?Updated 5 months ago
Thank you for your enquiry!
As a member you will earn a $5 voucher for every $50 you spend in store or online at Strand.
Please note that loyalty vouchers are sent every six months during a "spend period" (see below) and are directly emailed to the address linked to your account. During each six month period, for the first $50 you spend, $10 is added to your total accumulated amount.
Every purchase of $50 after that adds $5 to that total. The total at the end of the six month "spend period" is then sent as a voucher. For example, if between the months of February and July you spend a total amount of $200, in August when the vouchers are issued, you would receive a Loyalty voucher of $25.
Spend Period 1: 1st January to 30th June voucher sent end of July (that year) Spend Period 2: 1st July to 31st December voucher sent end of February (the following year)
Please keep an eye on your emails around the end of July and end of February for when these Perks vouchers are sent.
If you require any further information please do not hesitate to contact our Customer Care team at [email protected] or see further details on our website.