Strand Customer Help Center

We always do our best to have your order to you as soon as possible. 

Delivery Orders
Estimate dispatch is 1 - 3 working days 
Estimate delivery 1 - 5 working days major cities
Up to 10 working days (regional, NT, WA)

Please note there will be no weekend or public holiday deliveries. We are really sorry if there are slight delays from time to time. Please allow extra time for your order to be dispatched during peak and promotional periods. Thank you!

Click & Collect
Typically, orders are available for collection within 1-3 working days. In some cases, however, we may need to order stock from the warehouse, which can take an additional 2-3 working days. If this happens, then we will send you an email to notify you of this. For country WA and NT, this may take an additional 3-5 working days.

Should you need anything more, let us know.

Kind Regards,
Customer Care

Manage your orders

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